Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email troy@aevideopro.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
     AE Video Productions
     602 Joy Boulevard,
     Baldwin, NY 11510

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.